THE IMPACT OF INFORMATION TECHNOLOGIES ON THE PERFORMANCE OF THE EMPLOYEES IN COMPANIES IN SERBIA

Abstract

This paper presents the results of research into the impact of
information technologies on the performance of employees. The
relevant data was obtained by surveying 231 managers from different
companies in Serbia. It has been found that information technologies
have a strong and positive impact on the performance of employees in
Serbian companies. The variable “Importance of IT usage” has shown
to have the greatest impact on variables “continuous learning” and
“organizational dedication of employees”. Level of education and
ownership structure of the company - as moderators - have exhibited a
significant effect on the relations between variables of information
technologies and variables of performance of employees. This
research has proven that information technologies have a great
impact on the promotion of performance of employees in companies
which recognize the importance of usage of modern information
technologies, and are ready to train and motivate employees for
working with them.